Michael Karasch
                     2212 E. Holt Ave
                   Milwaukee, WI 53207
                     (414) 324-0420
                    karasch@gmail.com
              http://www.michaelkarasch.com

Education:  University of Wisconsin-Milwaukee
	    Master of Science
	    September 2003 – August 2005
	    Area of Concentration: Computer Science
	    Cumulative GPA: 3.667

	    University of Wisconsin-Milwaukee
            Bachelor of Science
	    August 1999 – May 2003
            Major: Computer Science
            Cumulative GPA: 3.128

Computer    Languages: C, C++, Perl, Visual Basic, SQL, HTML, Java
Skills:	    Software: Microsoft Windows (98/2000/2003/NT/XP), UNIX (SunOS/AIX/HPUX), 
		Linux (Red Hat/Slackware/Lindows), AutoCAD, Microsoft Office, Apache 
		Web Server, Microsoft Internet Information Server, Siebel CRM
	    Hardware: PC based desktops, laptops, and servers; Ethernet routers and switches


Related	    Programmer/Analyst			April 2006 - Present
Experience: Northwestern Mutual Life Insurance
            • Maintained and enhanced Siebel-based system for storing contracting and licensing data
            • Maintained data integrity across multiple operating system and database platforms
            • Worked with business clients to turn business processes into technical requirements
            • Provided round the clock support for data entry and processing systems

            IS Network Support Tech - Senior		January 2001 – April 2006
            School of Information Studies
            • Built and maintained approximately 140 workstations for student and faculty use
            • Buit and maintained web servers on both Windows and Linux platforms
            • Wrote software to automate creation of user accounts 
            • Provided assistance to lab users on a variety of topics
            • Developed and maintained web pages for distance education
            • Aided in Windows 2000 Active Directory rollout
            • Aided in department relocation

            Course Assistant				January 2002 – May 2002
            School of Information Studies – Senior Capstone
            • Helped students learn UNIX basics
            • Assisted students in debugging Perl CGI scripts
            • Gave lectures when professor was unavailable

            Help Desk Consultant			June 2000 – December 2000
            Student Technology Services
            • Answered questions on a variety of technical subjects via phone, email, and in person
            • Assisted lab users
            • Diagnosed computer problems from descriptions given over the phone