Michael Karasch 2212 East Holt Avenue Milwaukee, WI 53207 (414) 324-0420 karasch@gmail.com http://www.michaelkarasch.com
Education:	University of Wisconsin-Milwaukee Master of Science September 2003 - August 2005 Area of Concentration: Computer Science Cumulative GPA: 3.667 University of Wisconsin-Milwaukee Bachelor of Science August 1999 - May 2003 Major: Computer Science Cumulative GPA: 3.128
Computer Skills:	Languages: C, C++, Perl, Visual Basic, HTML, SQL, Java Software: Microsoft Windows (98/2000/2003/NT/XP), UNIX (SunOS/AIX/HPUX), Linux (Red Hat/Slackware/Lindows), AutoCAD, Microsoft Office, Apache Web Server, Microsoft Internet Information Server, Siebel CRM Hardware: PC based desktops, laptops, and servers; Ethernet routers and switches
Related Experience:	Programmer/Analyst April 2006 - Present Northwestern Mutual Life Insurance Maintained and enhanced Siebel-based system for storing contracting and licensing data Maintained data integrity across multiple operating system and database platforms Worked with business clients to turn business processes into technical requirements Provided round the clock support for data entry and processing systems IS Network Support Tech - Senior January 2001 - April 2006 School of Information Studies Built and maintained approximately 140 workstations for student and faculty use Built and maintained web servers on both Windows and Linux platforms Wrote software to automate creation and maintenance of Active Directory user accounts Provided assistance to lab users on a variety of topics Developed and maintained web pages for distance education Aided in Windows 2000 Active Directory rollout Aided in department relocation Course Assistant January 2002 - May 2002 School of Information Studies - Senior Capstone Helped students learn UNIX basics Assisted students in debugging Perl CGI scripts Gave lectures when professor was unavailable Help Desk Consultant June 2000 - December 2000 Student Technology Services Answered questions on a variety of technical subjects via phone, email, and in person Assisted lab users Diagnosed computer problems from descriptions given over the phone